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CUSTOMER SERVICE

SERVICES > CUSTOMER SERVICE

CUSTOMER SERVICE

OUR EXPERTS ARE HERE FOR YOU, EVEN AFTER YOU BUY

From circular vibrators and centrifugal disc finishing units to dryers and other machines, we are here to respond to all your needs and questions, even after purchasing. That is because we want you to get the best from your Trowal system for years to come. The following pages offer tips on maintenance, care, the correct spare parts and our repair service. You can also contact us directly for anything you need.

REPLACEMENT BOWLS

Is the lining of your mass finishing machine worn? With a replacement bowl, you can get a brand-new product while keeping downtimes to a minimum.

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SPARE PARTS

Even if your machine is over 50 years old, we can get any spare part you need within a few days. For new machines, we have over 90% of spare parts in storage at all times.

REPAIRS

Do you need help during installation and disassembly? We can often help you on the phone. If you need more help, our on-site service team can come to you.

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PROCESSING TECHNOLOGY

A perfect processing result is all about achieving the best combination of machinery, process media and process water treatment. We can adjust the entire process to your needs.

ELECTRICAL AND ELECTRONIC TECHNOLOGY

Should you experience a failure, we can always find the right electronic component for Walther Trowal machines young and old, helping you get back to work quickly.

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MASS FINISHING TECHNOLOGY

MASS FINISHING TECHNOLOGY

Using the perfect combination of machine, abrasive media and compounds, we can attune the mass finishing process to ensure that your workpieces have the surface you require.

Blast Finishing

BLAST FINISHING

Using the perfect combination of machine, abrasive media and compounds, we can attune the mass finishing process to ensure that your workpieces have the surface you require.

Small Part Coating

SMALL PART COATING

Using the perfect combination of machine, abrasive media and compounds, we can attune the mass finishing process to ensure that your workpieces have the surface you require.

Test Lab Service Requests

TESTING TO GIVE YOU THE PERFECT PROCESS

Are you looking for the perfect way to process or coat your workpieces? We will be happy to support you here with our expert knowledge. Based on your workpieces and a special question sheet, we can develop the right processing system in our test labs.